Q1: Do you inspect products before shipping?
A1: Yes, 100% full inspection. Every bed is checked for stability, hardware, and fabric quality before packing.
Q2: Can you customize sizes, colors, or fabric?
A2: Yes, we offer OEM/ODM service. Custom sizes, fabrics, colors, and storage mechanisms are all available.
Q3: How long is the lead time?
A3: Samples: 3-5 days. Bulk orders: 25-35 days. Peak season may take longer, please order in advance.
Q4: Can I get a sample first?
A4: Yes, samples are available. Sample cost is charged but refundable when you place a bulk order.
Q5: What is your warranty policy?
A5: 2-year warranty on frame structure, 1-year on moving parts. We stand by our quality.
Q6:How is your production and customization capability?
A6: You can rest assured about this. Our delivery is stable and we export 40 containers every year.
Q7: What if parts are missing or damaged?
A7: Send us photos within 7 days. We will air-ship replacement parts free of charge immediately.